PURCHASE

We deliver throughout Europe, shipping times vary between 1 to 5 working days depending on the country:

• It takes 24 to 48 hours for: Belgium, Luxembourg.

• 48h to 72h for: Switzerland, France, Germany and the Czech Republic.

• 3 to 4 days for: Spain and Italy.

• 5 days for: Portugal and the rest of Europe.

We try our best to process your orders within 24 hours. You can follow the progress of your parcel on the platform of our delivery partner DHL.

We deliver throughout Europe (including Switzerland).

Delivery charges vary by country. They range from €11.00 to €29.00 for North West Europe, from €30.00 to €89.00 for Southern Europe and €90.00 to €150.00 for Eastern Europe.

For delivery outside the European Union, please contact us by e-mail at service@hikerboy.net for shipping details. For UK deliveries, please order from https://www.hikerboy.co.uk/

We use “brushless” (brushless) motors. That is to say a motor that drives itself, it does not need a belt or chain. On this type of engine the risk of failure is very low. In addition it has a long life, because it cannot have mechanical wear. In addition, these motors are relatively waterproof.

All our models are equipped with a lithium-ion battery. This allows a fast charge, and a much longer life than a lead battery, because it supports many recharges. Approximately 500 full charge and discharge cycles (1000 half charges).

We offer two categories of models: urban scooters and off-road scooters. Your choice will depend on your use and therefore on the autonomy and power of the engine:

For long urban journeys:

- Important autonomy: 40km

- Motor: 350-500W

- Safety: disc brakes

- Comfort: air tires

- Longevity: tubeless tires

→ Foxtrot Plus, Turbo scooters



For short urban routes:

- Autonomy: 22-40km

- Classic motor: 350W

- Safety: disc brakes

- Comfort: air tires

→ Foxtrot scooters, Urban Comfort



For off-road routes:

- Important autonomy: 40km

- Powerful motor: 500W

- Safety: disc brakes

- Comfort: air tires

→ Turbo Scooters, Off-road

USE

Hikerboy scooters support a maximum weight of 120 kg on average. Please read the descriptions for each model.

Thanks to the IP54 and IPX4 certification you can ride in light rain, or on wet ground because the motor is waterproof. But you cannot drive on wet ground for prolonged periods or in heavy rain.

If during your journey your scooter has been wet, then it is important to let it dry before storing it. You can also dry it by using a cloth or towel to blot excess moisture from the deck and wheels.

It is not recommended to leave your scooter exposed to rain, heat or cold for a long time. It is therefore best to park your scooter in a dry place, sheltered from very cold or very hot temperatures. This will extend the life of the scooter.

Using only the charger supplied with the scooter. And avoiding completely discharging the battery, or leaving it plugged in for a long time.

Others

Remember to inflate your tires regularly (the necessary pressure is indicated on each tire).

Clean your scooter occasionally with a cloth to prevent dust accumulation. Have it serviced every year: brakes, tires, battery, hardware.

Yes, but not in big water. To properly maintain your electric scooter, it is important to dust it from time to time. Indeed, letting dust accumulate could cause problems, such as clogging the brakes or creating leak paths for water.



Before cleaning your scooter, you must check that it is switched off, unplugged and that the protection of the battery charging socket is properly replaced. You can then use a dry cloth for the handlebars and the speedometer, and a damp cloth for the rest of the scooter.

No, you can recharge your battery as often as needed. On the contrary, it is preferable to partially recharge your battery rather than letting it discharge completely.

You can order some spare parts directly on our website www.hikerboyscooter.com. We only display the most requested parts, for any other part please contact us by email at: services@alpmars.com

In case of squeaking, you must lightly oil the folding axes of the electric scooter, the folding of the handles, the transmission chain and the wheels. We advise you to carry out this action every 3/4 months. By using a silicone lubricant that is more resistant to humidity over time. Be careful, you should NEVER grease your brakes.

To ensure the longevity of your battery, it is advisable to charge it for 4-8 hours (depending on the model) and not leave it plugged in for a long time.

To ensure the longevity of your battery, it is advisable to charge it for 4-8 hours (depending on the model) and not leave it plugged in for a long time.